How long have you been in business? Can I trust you?
The company behind Brinjel was created in 2022. It is managed by André Hoarau, the
creator of Brinjel and Qrop. Qrop exists since 2019 and
is still available and used by many
people.
Most of my working time is dedicated to the
development and maintenance of Brinjel. This work time
is entirely funded by hundreds of subscribers, and the
company is now sustainable. Even if we were to stop
developing new features (which is not planned), Brinjel
would continue to be maintained and remain online. Brinjel
is therefore not about to disappear!
I have been promoting free software and online data privacy
for 20 years and am a member of April,
one of the leading associations promoting and defending free software in France.
Your farm data will never be shared to third parties!
What about reliability and uptime?
Since Brinjel's launch in 2024, the app's runtime is nearly
99,99 %. The technologies that we use have been battle-tested
for 30 years and are well-known for their robustness and reliability.
You can view your recent uptime history at any time
on our status page
.
Downtime may nevertheless be necessary
during major updates, but we always try to
limit them to less than an hour and choose
times that are least likely to be inconvenient our
users.
Do you use AI?
No, we do not use AI to develop, create content, or respond to your requests. We
also
refuse
any AI-generated contributions. We advocate a critical approach to
technology, and generative AI raises too many ethical and environmental issues.
Just as we design Brinjel so that you remain in control of your work, we refuse
to be deprived of our work as artisan developers. At Brinjel, you will only find
human beings!
How secure is Brinjel?
We have a full security write-up available.
Is our data backed up? How often?
Your farm data is automatically backed up several times a day
and copies of those backups are encrypted and stored in several data centers in Europe. Photos are stored on servers
in different geographic areas.
Where are the servers that store our data?
All your farm data is stored on servers located in Europe. The main servers are located in Germany.
Can I export my data if I ever want to leave?
Absolutely, you can do it as often as you’d like. Plus, it’s entirely self-service and easy so you don’t need to ask anyone for help or permission.
Is there any customer support?
Yes, you can contact customer support
by email for any questions,
before subscribing, if you need help as a customer,
or for any other requests or suggestions.
Can I use Brinjel even if I'm not certified organic?
Yes.
We do not apply any restrictions regarding
production methods, even though a significant proportion of our users
are certified organic, and we ourselves have been in the past.
What kind of farms use Brinjel?
Brinjel is used by farms of all sizes and types: from amateur gardeners
cultivating large vegetable gardens to highly mechanized 5-hectare market
gardeners, as well as micro-farms of one hectare or less that mainly use hand
tools and rototillers. Several agricultural training centers also use it, as
does the GRAB experimental farm station in France. Some users have just started out, while
others have been producing for over 20 years.
Brinjel is used in more than a dozen countries:
mainly in France, but also in Belgium,
Spain, Switzerland, Germany, Estonia, the Netherlands, Senegal,
Reunion Island and Mauritius, New Caledonia,
Quebec, Lebanon, and more.
Is Brinjel available in other languages?
Yes, Brinjel is developed in English, then translated into French by us.
Oui, Brinjel est développé en anglais puis traduit en
français par nos soins.
A Spanish version will soon be
available, and a Dutch version is in the works. If
you would like to translate Brinjel into other languages,
please contact us!.
